IC appointments are not required, and a new ICA Services Center is anticipated to open in 2025 for passport pickup.

The Immigration & Checkpoints Authority (ICA) announced on May 17 that Singaporeans can anticipate self-collection of passports and Identity Cards (ICs) without scheduling appointments in advance.

The Integrated Smart Document Management System (iSMART), a new system, will enable this at the future ICA Services Centre (ISC).